Warranty claims are perhaps the most important part of the post-sales experience as it helps customers build trust with your brand, if you are unable to provide a satisfactory warranty claims experience, your customers will most likely avoid any further i...

A positive post-sales experience is now the most important criterion for customers in making their buying decisions. A study by PwC points out that 86% of customers consider a positive post-sales experience as their top priority. So how can you exactly pr...

Customer experience has overtaken price and product has the top deciding factor if customers retain or not, so while choosing a warranty management solution, make sure to have customer experience as the top deciding factor. In this article, We explore fiv...

The ability to make your customers register their products is critical for success. But a lot of brands despite having a product registration process in place, suffer from extremely low product registration rates, if you are one of them, then this article...

A personalized email campaign is a specific type of segmented email marketing that can help you increase repeat sales. Here are some ways you can use personalized email marketing to increase your repeat sales ...