New reviews that do not breach Google's criteria should appear immediately, while reviews from the previous week will be reprocessed and uploaded by the end of this week.
Google's official statement. "Our team is aware of this issue and is actively trying to remedy it," a Google official told Search Engine Land. New reviews that do not violate our policies should now appear as expected on Google Business Profiles. Due to this issue, reviews that were submitted throughout the last week but did not appear on Google Business Profiles should be uploaded by the end of this week."
The problem. Over the last week, there have been multiple complaints from the local SEO community regarding reviews not appearing in Google Maps or Google Search on business pages. In fact, one company with over 700 sites has seen its review count drop from roughly 200 to 16 in the last few weeks.
Numerous concerns regarding reviews not posting may be found in the Google Business Profile forums.
Customers who give reviews can see the review in their view, but it is not available to a searcher or a business owner looking for that review.
A solution is on the way. New reviews should begin to show soon, according to Google, but reviews that have been missing for several days should begin to appear by the end of the week. So don't worry; those news reviews should start appearing again soon.
Why should we be concerned? Businesses value favorable evaluations in local business listings, and many seek out positive feedback from customers to boost their star ratings and develop trust with prospects. When people are looking for anything to buy, they seek for reviews.
As a result, both searchers and businesses seeking new consumers benefit from having fresh and new ratings.
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