Through their groundbreaking information technology services, professional eClinicalWorks trained call center reps have the aim to give full electronic health records to their clients. These representatives assist customers by providing a variety of specialized services such as population health management, electronic health records (EHR), ACOs & PCMH tools, practice management software, care coordination, patient engagement, and more. The Customer Support Specialist is responsible for diagnosing technical issues quickly and correctly by listening to, comprehending, and answering queries from customers about their eClinicalWorks software package, as well as instructing clients on how to utilise the product over the phone.
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