United Airlines Flight Change Policy

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There have been major changes in the United Airlines flight change policy because of the coronavirus pandemic.

United Airlines Flight Change Policy

There have been major changes in the United Airlines flight change policy because of the coronavirus pandemic. United has eliminated permanently the change charges for Economy Standard (except basic Economy) economy Plus United First, United Business along with United Premium Plus ticket when you are traveling:

In the United States(incl. Alaska, U.S. Virgin Islands, Puerto Rico, and Hawaii)
The border between and between the United States and Mexico or the Caribbean
International flights that originate in the U.S.

Note

Basic Economy tickets are only able to be changed up until 30th December 2021 in the event that the date of travel is December 31.
For all other international routes not mentioned above, the change fee is waived on tickets purchased before December 31st.
Electronic certificates will be valid for a period of 24 months from the date of the certificate's issue. This applies to electronic certificates which are valid today and certificates issued on or after April 1st. The expiration date for all electronic certificates that were scheduled to expire on or before December 31 has been extended until December 31.
You can change the flight however many times you want, so long that you pay the price difference each time.
If you're unsure when you'll return to travel You don't need to make a decision about a new trip immediately. You'll be able to use an additional credit for future flights that you can make use of within one year from your ticket's date of issue.
If the flight you're on is less expensive, you'll get the credit from your future flight the difference, if your travel rules allow.
In the event that you're holding an award flight with an Economy/Premium Economy ticket there won't be any change fee in the event that you're traveling inside the U.S. or internationally if your flight is originating within the U.S.
The fee for standby on the same day was eliminated for booking an earlier flight that same day.
MileagePlus Premier members are able to confirm seats for a flight that departs earlier for no cost.
Group fares booked through the United Group Desk will still be subject to a change charge.

United Airlines 24-Hour Flight Change Policy

United Airlines' 24-hour flight change policy is similar to their cancelling policy of 24 hours. You can make changes to your flight until 24 hours after the date of your original reservation to change your reservation without incurring any fee, provided that you bought your ticket seven days or more prior to departure. This applies to all tickets , except Basic Economy.

United Airlines Flight Change Policy for basic economy tickets

United Airlines flight change policy cannot permit modifications to an Basic Economy ticket regardless of the 24-hour timeframe. The best option is to cancel your ticket in less than 24 hours (free of cost) and then purchase another ticket.

Exception. Basic Economy tickets purchased prior until December 31 can be changed with no charge for a flight change as long as the date of travel begins after December 31.

United Airlines Flight Change Policy for Tickets that are Non-Refundable

United Airlines revised flight change policy to allow you to alter a ticket that is non-refundable without cost. However, you'll have pay for the difference in fare in the event of a difference.

When you're making a one-time change, United Airlines will charge you:

USD 75 for a general member or Silver-tier member.
USD 0.01 if you're Platinum, Gold or 1K membership.

United Airlines Flight Change Policy for refundable tickets

United Airlines will not charge any fee for changing tickets that are refundable. If you're switching to a higher cost ticket, you'll need to pay for the difference in price. If you're switching to a lower cost option, the cost difference can be refunded back to the original payment method, based on the conditions of your ticket.

United Airlines Flight Change Policy for award tickets

The change fee associated with award tickets is now removed. This means that you are able to modify the award tickets without paying any change fees. The exemption on redeposit fees is only applicable in the event that the flight is cancelled within 30 days prior to departure.

United Airlines Flight Change Policy for Coronavirus

As per United Airlines flight change policy due to coronavirus, tickets purchased before December 31st, 2021, will be eligible for the benefit of a waiver of change fees. This applies to Basic Economy tickets and covers all destinations. You can also cancel your flight and get an air credit that is in effect for twelve months after the date on which the ticket was issued.

How do you change a flight on United Airlines

You can alter the details of your United Airlines flight (time, date or the destination) via phone (1-866-399-0587) or via the internet. Online modifications can be made when you purchase your ticket online.

To change your flight's date, time or destination online follow the steps below.

Visit United.com
From the top on the right side of the reservation box select My trips.
You can access your trip by entering the confirmation number along with your the last name of your choice.
Choose the schedule you wish to plan
Choose the option to Change Flight and edit to:

Make changes to your travel date or time
Change your destination
Add the option of a flight
Take an airplane

Click Continue to select an alternative flight
Continue with your booking to confirm your itinerary.
(even even if the change charge appears as waived any additional fare charged will be applicable)

It will send you an email to confirm the flight change.

Note. If you would like to change your travel plans and book later, visit United.com Select My Trips Select cancel flight, then confirm cancellation. Select a Travel Credit option to use for future travel.

United Airlines Policy for Missed, delayed, or cancelled Flights

If your flight is delayed by an hour or more, or if you missed a connecting flight, United will locate an alternative flight (you'll be notified and all you have to do is sign in to the flight and download your boarding pass and then take your flight).

Alternately, you can select the best flight to you. Follow these steps:

Install the United app. Select Check-in, then Proceed to book your next flight
Visit United.com Choose Check-in. Enter the necessary details to view your flight. an easier flight
Visit an airport kiosk to make a change to your flight

If you are unable to find a flight that works for you, you may make a request for a full refund.

Tip. If you require help contact United Airlines for assistance, or reach United via Twitter (@United) or visit the Customer Service Center.

United Airlines Schedule Change Policies

In the event that United Airlines changes your flight's timing or frequency of departure or arrival or cancels the route or the type of aircraft you fly on You will be informed via email, when you book directly with United Airlines. If you booked your flight through an outside party, like a travel agency or website, your point of purchase will notify you of the changes to the schedule. You can also learn how to contact the source of purchase or looking up the flight schedule on United.com.

If the updated flight schedule doesn't suit your needs:

Reach out to your travel professional to request assistance
Get in touch with United Airlines for assistance:

Through the phone
My travels online through my website

United will try its best to limit the disruption in your plans for travel. In the event that the newly scheduled flight route does not work for you as a result of a significant change to the planned departure or arrival time or if you can not be placed with the same seat on your first flight, you are able to request a full refund.