An HP Printer Supply Memory Error interferes with the functionality of the HP printer. It disrupts a printing job. The printing process itself causes many problems. A supply memory error in the HP printer may stop a printing job in the middle of it. The supply memory error occurs when the metal contacts/chip on the toner cartridge does not connect properly with the contacts inside the printer. When this happens, the printer cannot detect the toner cartridge and displays a Supply Memory Error HP Printer message on its display. In general, HP printers are known for their amazing features and specializations. However, occasionally, you may encounter a supply memory error, which prevents your printer from recognizing the toner cartridge installed on your device. In most cases, the issue occurs when you insert a cartridge that is not appropriate for your HP printer. Several other reasons include a broken piece of plastic in the toner, outdated or corrupted printer software, etc. Whenever you encounter such errors when using your HP printer, Before you go How Do I Fix HP Printer Supply Memory Error, it is important to identify the exact reason why they occurred. Then, apply relevant troubleshooting methods to restore your printer's functionality. Let’s check all the related information from this blog.
Reasons for the supply memory error on the HP printer
The HP Printer Supply Memory Error appears if the metal contacts/chip on the toner cartridge are not connected properly. The printer has trouble detecting the toner cartridge and is showing an error message. A lot of people are confused by this error message, but it appears that the metal contacts/chip on the toner cartridge are not connected properly. An HP printer display will display an error message that reads Supply Memory Error HP Printer. This error can also be caused by compatible lamps. These reasons are as follows:
- A lost package jammed paper or a protective strip that has not been removed.
- The metal contacts that connect the toner to the printer are damaged or smashed.
- Plastic pieces are broken, resulting in the toner being out of position.
- Using outdated software/firmware on a printer.
How Do I Clear My Printers Memory?
Select "See What's Printing." You can then choose "Cancel All Documents" from the "Printer" menu. The list should start clearing within a few seconds. If one or more print jobs remain in the list, restart your computer to clear the memory.
Steps To Fix HP Printer Supply Memory Error
- Lose packaging or protective strips
As you are installing a new toner cartridge, you will see orange protective strips and plastic clips, which are designed to prevent damage to the cartridge during transport. Before installing your new toner, you should remove all of these clips and the protective strip across the drum, or else your printer will not print.
Identifying the clips is easy since they stick out like a sore thumb. The protective sheet is on the side of the toner and it has an orange ring that must be pulled out to remove it.
- Squashed Metal contacts
A printer must connect 2 tiny metal contacts (located on the cartridge) with two tiny metal contacts on the printer in order to detect a toner cartridge that has been installed. Your printer and toner complete a circuit if the metal contacts are not touching. If the contacts are not touching, the printer will think there is no toner.
Check to see if something resembles a microchip or two metal squares is inside your toner cartridge. You must now imagine where these connectors would go inside the printer, and then look for the corresponding connectors there (before switching off and unplugging the printer).
The metal connectors should connect to the toner if they are gently pulled forward (so as not to break anything). Once you install the toner again, the connectors should reconnect properly. In addition, you may experience a problem if you lose bits of packing material or get paper jams, so be sure to clear the printer before installing a new toner.
- Broken plastic pieces
When a toner cartridge is damaged along with one of its sides so that the plastic slots have broken away, the cartridge may not fit correctly in the printer and similarly to the previous cause of HP Printer Supply Memory Error issues, the contacts may not connect properly, and the only way How Do I Fix HP Printer Supply Memory Error problem is to replace the toner cartridge with a new one.
- Out of date firmware/software
If your printer manufacturer regularly updates your printer with new software and firmware, you may see an error. Please make sure your printer driver is up to date by downloading the latest one. Once updated this can often fix many printer problems. You can find the latest firmware updates on the HP website.
In a final scenario, the supply memory error message may be prompted because the data stored on the cartridge's microchip is out of date when you install a compatible toner cartridge or remanufactured one. An HP Printer Supply Memory Error message can then be displayed by the firmware of the printer, and the only way to fix this is to get the company you purchased the reman from to replace it with a new one. Then you can swap out the new one in your printer.
