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Tag: Customer Experience

Bloomreach Acquires CDP & Experience Platform Exponea

Fusion of the Bloomreach Digital Experience Platform and Exponea's Customer...

  • MarTechCube

Merkle launches its 2021 Customer Experience Imperative...

a leading technology-enabled, data-driven customer experience management

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CX Leader STRATACACHE Hires Technology Sales Expert Sco...

STRATACACHE announced Scott Oranen has joined the technology company as Dir...

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CX Leader Alchemer Recognized in Gartner Magic Quadrant

Selection was based on Alchemer’s completeness of vision and ability to exe...

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Brand Experience Leader Bounteous Named Ad Age Best Pla...

Winning companies navigated a remarkable year that included a global pandem...

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How to Achieve a Channel-Less Customer Experience

A channel-less customer experience is gaining steam because it delivers a c...

  • groupfio

How Hyper Personalization Improves Customer Loyalty

The main goal of loyalty programs is to increase customer retention. You wa...

  • groupfio

What is Customer Journey Analytics?

Customer Journey Analytics is the process of gather data for every touchpoi...

  • groupfio

Customer Experience Platform ON24 Appoints Steve Daheb...

Former Oracle Cloud SVP and Citrix CMO joins ON24 as more businesses than e...

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Nuvi Established as Leader in Social Customer Experienc...

Nuvi becomes industry-leading social analytics and customer experience plat...

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SugarCRM Brings Cloud-Based Customer Experience (CX) So...

SugarCRM Inc. today deepened its commitment to cloud-based customer experie...

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Customer Experience Firm SmartForce Selects New Busines...

New Business Strategies®, a global B2B marketing and customer experience pr...

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Communicating with empathy leveraging AI

AI is evolving as a significant Customer Experience tech, here Yashdeep Vai...

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Why Conversational AI is the future of 2021?

Did you notice the surge in communication with AI-Based Technology? Yes, Th...

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Measuring Customer Experience With UK Firm

There are certain ways which can be used to measure the client's experience...

  • doshioutsourcing