You have already made your bookings with Turkish Airlines to succeed in your trip, making it happen. But your friend requests you to cancel the plan for now due to their exam papers. Hence you have thought of canceling the flight and getting a refund. Turkish Airlines keeps empathy towards its customers, allowing them to cancel their tickets and provide the entitled refund. The whole procedure for obtaining a refund is explained in subsequent text.
What is the refund policy of Turkish Airlines?
The Airline has devised a customer-friendly refund policy. In accordance with this policy, you will get a refund. Hence it is advised that you go through the policy statutes once before making a refund request. The important policy rules to be remembered are as follows:-
- If you cancel the flight ticket within 24 hours of the original purchase of the ticket, then you will get a full refund without any deduction.
- A full refund will be processed if a passenger cancels the ticket seven days before the flight's scheduled departure.
- Remember that only refundable tickets are eligible to be refunded fully.
- If a ticket is canceled beyond the risk-free period of 24 hours, then a cancellation fee will be charged upon it; after deduction of this fee, the rest will be refunded to you.
- A non-refundable ticket is not eligible for a refund barring some rare cases.
- Same-day refund requests will be eligible for a full refund with no penalty or fee.
What are the methods to get a refund from Turkish Airlines?
You can request your refund via call, website, or visit the Airport. You can choose any of the methods, whichever is convenient for you. Here are these methods explained for your reference.
Online Method
This method is relatively easy and can be accessed from the home, office, or other places. You can follow the given steps to request your refund online:
- Go to the official site of Turkish Airline's first
- Tap Manage Booking option
- Fill in all the asked details to retrieve your booking details
- Choose the flight you need to cancel
- Now hit the cancel button
- And request a refund.
- You will receive a confirmation note shortly on your registered ID.
Phone Call Method
You can make a call at the Turkish Airline customer service contact number given on its official site. To make a refund request, you need to press the relevant key by carefully listening to the IVR menu as follows:
- You can press 0 to choose preferred language
- You can press 1 to make flight reservations
- You need to press 2 if you want to know the flight status
- You can press 3 to make a refund request
- Or you press # to talk to a live agent who will help you registering the refund request on your behalf.
Through Airport
You can reach the Airport, and if you don't know where can I speak with Turkish Airlines, then you are informed that you need to get to the booking window first. Tell the agent to cancel your booking by providing the related details such as the ticket number or others.
Conclusion
To learn more about any itinerary-related topic, you are suggested to go through the official site of Turkish Airlines. Also, you can connect with its representative for better understanding.
