Microsoft Dynamics 365 has repeatedly proved how it can benefit organizations. It empowers companies to offer better customer service, higher marketing conversions, better sales and more reliable analysis. In today’s world, data handling and customer service are the most important factors determining a company’s chances of success. Of course, to experience these benefits, you must work with trustworthy data.
Unfortunately, as a survey found, 47% of enterprises do not trust their CRM data to be a “single source of truth” for their customers. These enterprises and all others know that they need to improve the quality of data they work with to maximize the potential of Microsoft Dynamics 365.