The Spectrum app is a really cool feature that Spectrum cable offers, allowing you to take your TV channels with you wherever you go.
Recently, I had been using the Spectrum app exclusively to watch live TV, but that experience took a hit after the app started having issues.
The app would slow down for no random reason and the stream would start buffering even though my internet was fine.
Sometimes the app crashed and I had to launch it again to continue watching.
To find out how I could troubleshoot my Spectrum app, I went online to do as much research as possible.
After several hours of in-depth research, I figured out what the problem was and fixed it within minutes.
How to fix Spectrum TV app not working 2022:
Here are the tips and tricks to fix any issue related to Spectrum App not working on Android, iOS, Firestick, PC, Mac, Xbox One or other compatible devices to resume live TV streaming.
Many users report that after downloading the Spectrum TV app on their Amazon Firestick, mobile device, Samsung smart TV, iPhone, iPad, or any other officially supported device, they get the error message that the app is not working. The issue typically arises on devices that experience constant internet service disconnection or when trying to run the app on an unsupported device.
Spectrum TV Compatible Devices:
The Spectrum TV app works with the following devices:
- Android mobile and tablet
- iOS devices like iPhone and iPad
- Chromecast Enabled Android TV Box
- Samsung smart tv
- Roku
- Xbox one
- Windows PC and laptop
- Amazon FireTV and Firestick
Now that you have understood what is causing your Spectrum TV to not work properly, let's look at the following solutions to fix the problem permanently.
How to fix Spectrum TV not working issue:
Try the following methods one by one until you find the solution that makes the Spectrum TV app work on your device.
1) Check the status of your service
The first step is to confirm that the Spectrum services are up and running to ensure that the issue is coming from our end and not from the server end. Here are the steps:
1 – In your web browser, click on this link.
2 – Now, on the map displayed on your screen, zoom in to locate your area and see if there is a service outage in your region.
3 – The red dot on the map indicates that the area is currently experiencing a service outage.
4 – If your area falls under the affected spot on the map, please contact your customer service representative.
5 – That's it.
2) Power off and on your device
It is very possible that corrupt startup settings are causing this application problem. One way to resolve this is to clear the cached settings by turning the Smart TV off and on. See the steps below:
1 – Disconnect the device you are using to stream, your Internet router, and the cable box (if applicable) from the power source.
2 – Now press and hold the Power button on all the devices involved in this process for at least 15 seconds.
3 – Once done, plug the devices back into the power source and turn them on.
4 – Now, wait for the internet connection to resume on your device and start streaming.
5 – That's it. Your live TV stream should be fine.
3) Update the Spectrum Live TV app
Always use the latest app version to avoid performance issues. The latest version of the Spectrum app fixes previously known issues and bugs. Here's how to update the app on your device:
1 – Go to the Google Play Store on your device.
2 – Click the Settings icon and click the Update apps automatically button.
3 – Click the Update button and wait for the new version to install.
4 – Once done, launch the latest version to see if it works.
5 – That's it.
The app update steps may differ depending on the device you are using. For example, on mobile and Roku, the methods are somewhat different than the smart TVs described above.
4) Reinstall the Spectrum TV app
If all of the above methods fail to get the app working again, you will need to uninstall the app and reinstall it. That is how:
1 – On the home screen of your Android smart TV, click the gear icon to open the Settings menu.
2 – In the Device option, click Applications.
3 – Now, click on Installed Apps options and select Spectrum TV from the list.
4 – Press the Uninstall button and then click OK.
5 – Once done, reinstall the app from Play Store.
6 – That's it. Launch the app, which should work this time.
