Recently many users have complained that their yahoo mail freezes. It is often a very frustrating situation that can cause significant hindrances in your work. Well, the good news is that you can easily fix the issue.
Continue to read to determine why your Yahoo mail not working and how to resolve the problem.
Reasons Your Yahoo Mail Freezes
Let's look at some of the common reasons why your Yahoo email is not working:
• Outdated software versions that can cause numerous faults and bugs.
• Application bugs due to which you are unable to access many of Yahoo's features
• Caches that interrupt Yahoo Mail with pop-ups of error
• Changes in POP and IMAP configuration
• Malware and Viruses
➢ Easy and Quick Fixes for Yahoo Mail Freezes Issue
If Yahoo mail is freezing due to any of the reasons mentioned above, try the quick fixes mentioned below:
• Update WebView and Chrome
Android System WebView is an Android Operating System component that supports third-party and Google-developed apps. A bug in the Android System WebView can be why your Yahoo mail is freezing. To fix the issue, follow the tips shared below:
Step 1: Open the "Play Store" app.
Step 2: In the search box, type "Android System WebView" and enter.
Step 3: Click on the result, and from the drop-down menu, click "Update."
If "Update" doesn't reflect on your screen, move to the next step.
Step 4: In the search box, type "Google Chrome" and click "Enter"
Step 5: Select "Update."
• ForceStop App and Restart
Although, smartphones caution against force closing the app. However, in this situation, it can help you fix the issue. Forcing close an app might refresh the active memory of the program.
Step 1: Launch "Setting" on your smartphone.
Step 2: From the list of apps, select "Yahoo Mail."
Step 3: Select "Force Stop," If any warning appears, click "OK."
Step 4: Restart and relaunch the application.
• Reinstall the App
Sometimes, reinstalling the app can also fix the issues. Follow the steps shared below:
Step 1: Launch "Settings" on your smartphone.
Step 2: From the list of apps, choose "Yahoo Mail"
Step 3: Click on "Uninstall" and wait for the process to complete.
Step 4: Access the "Play Store" app on your mobile phone.
Step 5: In the search box, type "Yahoo Mail" in the search box and click "Enter."
Step 6: Install the "Yahoo Mail" app
Step 7: After the installation process is completed, "Run" the program
• Clear App and Cache Data
Clear the app and cache data if your Yahoo mail keeps freezing even after trying the quick fixes mentioned above. However, remember that your data might be lost, and personalized settings may restore to default in the process.
Step 1: Launch "Settings" on your smartphone.
Step 2: From the drop-down, select "Apps and Notifications,".
Step 3: Enter the location of Yahoo Mail
Step 4: From the app's menu, select "Storage."
Step 5: Click "Clear Cache."
Step 6: Now, click "Clear Data"
Step 7: Restart the Yahoo mail app.
• Disable the Browser and Firewall Enhancements
If your Yahoo mail freezes, check out your system's firewall. A firewall prevents malicious data from entering the network; however, it might occasionally block Yahoo data. If you are unable to launch the Yahoo mail software on your computer, disable the firewall.
Take a Professional Assistance
The next time your Yahoo mail freezes, try the quick fixes shared above. However, if you feel stuck in any step or need more assistance, connect with a customer support team. It is a team of qualified and trained professionals who will address and resolve all your Yahoo mail concerns 24x7.
