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ABOUT

Group FiO is a cloud-based innovative business solution provider, which include: Intelligent CRM, Intelligent Unified Commerce, and Intelligent open source.

joined at 3 years ago

    Top 5 Customer Service Trends in Retail and Ecommerce

    The retail & e-commerce industry is dynamic and, it is significant to keep...

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    The Touchless Future of Customer Experience

    The Evolution of Consumer Experience Has been Touchless What patterns do yo...

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    Prescriptive Analytics Are Overtaking Predictive Analyt...

    Predictive analytics provides you with raw data so you can build your own p...

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    What is a Customer Data Platform ( CDP ) ?

    CDP Institute says a customer data platform is packaged software that creat...

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    Next Generation In Retail Technology

    Retailers are employing technologies such as Prescriptive Analysis and Hype...

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    How to Achieve a Channel-Less Customer Experience

    A channel-less customer experience is gaining steam because it delivers a c...

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    How Hyper Personalization Improves Customer Loyalty

    The main goal of loyalty programs is to increase customer retention. You wa...

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    What is Customer Journey Analytics?

    Customer Journey Analytics is the process of gather data for every touchpoi...

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