Smart Invoice Pro Game-Changer Digital Customer Experience| Diksha Technologies
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Smart Invoice Pro is a game-changing digital customer experience platform that not only elevates customer experience; it enables time efficiency and cost-effectiveness for Tier-1 businesses.
A platform with in-built dynamic bill presentation, design, interactive marketing, self-service, and advanced analytics capabilities
A scalable, light-weight and robust next-generation platform with retail and enterprise variants
A platform that helps deliver highly personalized content
TM Forum - Frameworx 18.0 certified
Key Features
Smart Forking- Processes 5GB of data/min ensuring on-time delivery of invoices and reduced days sales outstanding
Machine Learning- Advanced algorithms to improve CX, Bill shock prevention, Personalized experience through best-fit plan suggestions
Bill Presentment on Smart Speakers- Integration to voice-based assistants like Amazon Echo and Google Home
Microservices enabled architecture- Microservices enabled architecture enables the integration with an existing website and mobile app leaving the customer experience intact
Omnichannel billing experience- Seamless and undisrupted bill presentment on any digital device, Empower customers to pay bills from anywhere on any device
Self-learning Chatbots- Reduced call volume to contact centre ensured through Chatbots capabilities, Reduce operational expenses
Enterprise Offering- Cost centre budget allocation and payment distribution across cost centres, Site-specific Advanced Analytics and Custom Reports at the account level, Flexible CSV bill template creation and generation, Subscriber hierarchy management, Near real-time unbilled usage view, CXO Dashboards
For more information visit: https://www.dikshatech.com/platforms/smartinvoicepro
https://www.dikshatech.com
9900158956
