It is the one-stop destination to get all the required services. In other words, it is like Gojek for the on-demand sector. Adding more to its services, it has specialized techniques to retain customers. For building Urban company clones, effective customer retention techniques have to be analyzed and understood.
Customer retention mechanism to be adopted for UrbanClap clone
Customers are the major contributing factor that accounts for business success. It is crucial to understand their preferences and offer services according to their needs. Here are some of the ways to adopt for the betterment of customer services:
Data analytics: It is used to analyze the frequently visited services in the app. These services will appear at the top so that users can easily book the services they prefer. For regular users, the suggestion is presented to them based on their past booking history and search history.
Combos & offers: Frequently booked services are paired together as combos. Through which multiple services can be booked at the same time.
Questionnaire: Sometimes, users have difficulty finding the required service. At that time, they can select the questionnaire option. It consists of questions related to the service they need, based on their answer; services are offered to them.
Captures minute details: UrbanClap clone has an Artificial Intelligence based algorithm to verify the minute details so that users have the first-class experience. The service providers have to maintain records that have details when they left for providing service, time-spend in rendering service. Also, they have to upload a selfie with their uniform before every time they attend a customer request.
Appdupe has the expert team of developers, and utilizing their expertise entrepreneurs can get the Urban company clone app developed.
