Digital Customer Management Solutions| Digital Customer Management Services| Diksha Technologies
Customer Onboarding- In a space where a consumer is spoilt for choices, customer experience has become a key differentiator for businesses today, especially telcos. Onboarding customers are the moment that helps service providers make or break the loyalty of their subscribers. Along with this, it also helps decide whether the business will be able to retain the user or not.
Thus, it is imperative to make the process easy, swift and most importantly rewarding for the customer also – right from the beginning.
EXPECTATIONS FROM ONBOARDING:
Minimal/No paperwork
Rewards for Loyalty/Personalised Goals
Minimized data entry, call groups for friends and family
Speed in service
Digital channels for communication, self-service
For more information, visit: https://www.dikshatech.com/platforms/digital_subscriber_management/
https://hubpages.com/business/BEST-PRACTISES-IN-CUSTOMER-ONBOARDING-Diksha-Technologies
https://www.dikshatech.com/platforms/digital_subscriber_management/
https://articles.abilogic.com/410095/best-practises-customer-onboarding.html?from=email
https://dikshatechnolog.livejournal.com/355.html
https://www.dikshatech.com
9900158956
