Adds Singapore cloud region, offers 24/7/365 support for customers around the globe
Fivetran, the leader in automated data integration, today announced the opening of a new office and cloud region in Singapore, continuing the company’s expansion in the Asia-Pacific region. The Singapore opening follows the launch of its APAC HQ in Sydney in May 2020, and enables Fivetran to provide 24/7/365 customer support across all regions.
The new office extends staff across several key departments, including sales, marketing, partnerships and customer support, allowing Fivetran to better serve customers and partners in whatever regions they do business. With the launch of this new cloud region in Singapore — adding to cloud regions in the United States, Canada, the European Union, the United Kingdom and Australia — Fivetran provides a global, highly available service infrastructure for customers requiring locally delivered data pipelines in accordance with data residency and data sovereignty laws.
The new region enables Fivetran to comply with the Singapore Personal Data Protection Act 2012 (PDPA), a law that governs the collection, use and disclosure of personal data by all private organizations. If a Singapore business is not PDPA-compliant, the Personal Data Protection Commission may impose a financial penalty of up to $1 million, as well as other sanctions.
Fivetran is a cloud data integration service that manages data pipelines for enterprises and midsize organizations, automating the delivery of data to leading cloud data stores. Organizations no longer need to devote valuable engineering resources to building and maintaining data pipelines. Fivetran provides prebuilt, zero-configuration pipelines that deploy in minutes and automatically adapt to changes in source APIs and schemas. This frees businesses to refocus on revenue-impacting data analysis.
“Fivetran has taken a methodical approach to its growth, ensuring that we have the resources and infrastructure in place to support our customers in each region before we enter that market,” said T.J. Chandler, APAC Managing Director at Fivetran. “I’m proud of the team we’ve built and continue to grow, and the work of our engineering team — many of whom are located here in APAC — to help our customers reliably move data with speed at scale.”
“Fivetran works hard behind the scenes to pipeline your data into a single warehouse,” said Ken Tabuki, Chief Product Officer at Zipmex. “With Fivetran, our engineers can focus on developing products with the data rather than wrangling data.”
The Fivetran customer roster features more than 120 APAC companies spanning Australia, China, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Singapore, Thailand and Vietnam. Its APAC customers include Afterpay, BigHit, Cars24, Neat and FoodPanda. Overall, Fivetran serves thousands of customers and hundreds of leading brands across the globe, including ASICS, Autodesk, BJ’s Restaurants, Conagra Brands, DocuSign, Forever 21, Lionsgate, Square, Strava, Urban Outfitters and Ziff Davis.