8 Things to Think About when deciding on the right Strata Manager
Our insider advice on the types of questions that you should ask your potential Strata manager.
Bad or good, the majority of people judge a whole strata agency based on the relationship with their strata director.
We've compiled this brief list of questions kingdom valley Islamabad that you must ask before making a decision to choose an entirely new Strata Agent.
How many buildings will your brand new Strata Manager already look after
The entire experience of your strata is based on this one issue. The majority of agents manage huge portfolios that are so large that they are able to spend the majority of their time fighting spot fires instead of giving you the service you're looking for.
The monthly management fees?
The majority of agencies charge a monthly management cost that covers the agreed services. Any work that is not included in the services agreed upon are charged an additional cost. It is possible to negotiate with an agency for fixed-price disbursements that provide you with a better understanding of the amount your scheme will have to pay per year.
Qualifications
The Strata Manager who will be overseeing your building must have a minimum of a Certificate 4 . Strata Title Management. It is ideal that this was obtained through an Tafe course. You can get an Certificate four in Strata Management by paying to take a two-week course. It's an excellent idea to inquire about what their tenure has been working with the agency for.
Experience
If you are contacting a prospective agency, it's a good inquiry to inquire about the amount of experience they have who will be in charge of your property and, in the event that something goes wrong what experience they've had in attending hearings in tribunals and mediation.
Reporting
What is the frequency at which financial reports are produced and are they distributed only to the treasurer or the committee in general? It is ideal to have them accessible on a monthly basis.
Service Level Agreements
Strata management is about customer service. The new agent you choose will be able to provide you with timeframes of when your request will be handled or replied to via email, and calls returned.
Your money Your input
It's your property and you shouldn't expect to allow the Strata Manager to be in charge of everything. Therefore, it's crucial to know how much input will you get in approving the creditor's payments, and what amount of input the committee will be able to provide when the agent is creating the budget proposal.
