24-7 Intouch and Goodbay Technologies are leaders in the customer care industry, focused on pairing the customer experience with best-in-class technology. This acquisition is designed to enhance both companies’ need for globally diverse customer service solutions. Goodbay Technologies will be a wholly owned subsidiary of 24-7 Intouch, continuing to operate independently with a focus on gaming, mobile app, consumer technology and new economy clients.
24-7 Intouch continues to expand its global presence with over 20,000 team members servicing over 30 languages across nine countries. The investment in Goodbay Technologies will complement 24-7 Intouch’s global footprint, increase its ability to support digital solutions, and add experienced management. The acquisition includes additional on-campus and work-from-home capabilities for 24-7 Intouch in India, the Philippines, and Jamaica, as well as offices in Austin, Texas.
