Electronic case management software refers to applications that help businesses and nonprofits with managing their customer interactions across social media and other digital channels such as email and contact forms.
Case Management Software
In this digital era, Electronic case management software refers to applications that help businesses and nonprofits with managing their customer interactions across social media and other digital channels such as email and contact forms. Using case management software, businesses can automatically collect and organize customer interactions into one easy place, allowing for convenient access and a comprehensive view of each customer.
