Order enquiry extension provides a facility for the customers to enquire about their orders with the site's support staff. Once this extension is installed, customers will find a new Order Enquiry Tab in their dashboard when they are logged in. When the customer clicks on this Order Enquiry tab, he will be presented with a form with the following fields: Reason for Enquiry, Order Number and Enquiry. When the customer will submit this form then an email will be directly sent to the support staff so that he can respond instantly to it. The confirmation email is sent to the customer also on order enquiry form submission. For the admin user, there is a facility in this extension to view all the Order Enquiries submitted by the customers in the admin panel also.
