CRM system is useful for everyone, for all the stakeholders like sales.
CRM is a system used for managing relationships with your customers. It is a system used for managing relationships and interactions with customers and prospects all in one centralized place. It helps companies to stay connected with customers thereby improving revenues and customer base and reduces attrition rates. For a business, the most important and valued assets are its customers. As the business grows it becomes imperative and important for it to have a centralized place to store and view the information about the customers to make better decisions.
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