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deskxpand
deskxpand
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Name Maulik Shah
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joined at 3 years ago

    Customer Feedback: Ways to Collect It

    Everyone is aware of how crucial customer feedback is. But how can you be c...

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    How to Meet Customer Expectations

    STOP ? following the conventional wisdom to go above and beyond to delight...

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    18 Customer Retention Strategies

    To deliver exceptional support, a one-size-fits-all-users approach doesn’t...

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    Finding the Sweet Spot Between Customer Support Automat...

    Do your customers really want to call or they are fine with pre-formatted r...

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    Knowledge Base as a Marketing Tool for SaaS (Works When...

    Traditional forms of marketing will not give you 100% results. Here’s what...

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    How to Build a Knowledge Base (And Not Get Tired of The...

    Where to start? That’s the most common question asked when building a knowl...

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    Knowledge Base Helpdesk for SaaS: Why You Need to Prior...

    For SaaS companies delivering customer support becomes a lot challenging co...

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    Ways To Become a Customer-Oriented Brand: A Complete Gu...

    Delivering value-based customer-oriented services is an eternal quest and c...

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    A Customer Service Guide For Small Businesses

    When you’re a small business or just starting up, every disappointed custom...

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    B2B Customer Service: What It Is and How To Excel lt

    B2B businesses usually expect efficient customer service. Sometimes they do...

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    Make Your Virtual Customer Service Hit the Mark: 7 Tips...

    Packed with the latest tips and trends, this article cuts through the hype...

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    9 Powerful Helpdesk Automation Functionalities

    Helpdesk automation is taking over more spheres of customer support, more t...

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    Healthcare Helpdesk Software And The Evolution of Healt...

    Find out how the healthcare industry is digitizing day by day. Here’s an in...

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    Helpdesk For Education: Features, Importance, and Key R...

    Students are the equivalent of customers in the educational sector. They ha...

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    Customer Pain Points: How to Acknowledge, Identify, and...

    Find out how to identify, address, and resolve customer pain points for you...

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