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Not responding to the negative reviews and criticism from the customer is a bad practice, which is not good for your online reputation. You need to work your response to the online reviews. Reviews can help you understand the sentiment of your customer. Also, knowing about customer opinion can help you improve your products and services.
How to Achieve Good Online Reputation for Business
Not responding to the negative reviews and criticism from the customer is a bad practice, which is not good for your online reputation. You need to work your response to the online reviews. Reviews can help you understand the sentiment of your customer. Also, knowing about customer opinion can help you improve your products and services.