In recent years, craft beer produced independently has become increasingly popular, and craft beer restaurants and brewpub are developing niche markets. To help you stand out from the competition and provide a type of customer service that makes the benefits of entering, here are some tips for success in this business.
Well-Informed Waitstaff
The best customer service experience comes from knowledgeable waitstaff. Beer craft restaurant servers need to know more than just the difference between stout and bock or between beer and porter. They must also understand at least the basic characteristics of various styles of beer, such as alcohol based on volume (ABV), international bitterness units (mothers), and color, so they can make the best recommendations. If a customer asks a darker beer, or wants to try it with a more fruit or hoppy taste, the server must be able to suggest a great match - in the end win the customer's trust and sell more beer.
Waitstaff also needs to be told about what is currently available, to help avoid disappointed customers. The menu displayed on the blackboard or digital screen is easily updated, but a good point sales system will have a strong inventory tracking that gives the latest data server about availability.
Cleanliness
It is not necessary to say that a sticky counter or wet table is a turn-off, but the cleanliness of the craft restaurant must also extend to barrels, beats, and concept systems. The server must know and follow the best sanitation practices, such as never allowing tap designs to touch the customer's glass.
Clean glassware is very important, not only due to sanitation reasons but also due to residues from detergent, food particles, or other contaminants can change or damage beer tastes. Bartender must rinse glasses before being filled to make sure they are as clean as possible. Carbonation in beer is actually a good indicator of how clean the glass: bubbles will be collected and attached to the particles or other residues on the glass side if the contaminant exists. Fine glass is a clean glass.
Proper glass items
Craft restaurant glass is not only clean, but also must be the right type to complete the beer style served. Like other alcoholic drinks, the shape of the glass affects the whole sensory experience. For example, tulip glasses help trap and increase aroma, while Vas Weizen maintains foamy foam cap. Beer with higher alcohol content is usually served in smaller cups.
Whatever type of glass you choose for craft beer, should not be stored in the freezer before use. "Frost" or the ice layer in the frozen glass can change the taste of beer in an unpleasant way, because it can absorb other flavors from the freezer, and ice creates foamy problems. Cold glasses or room temperature are the best for craft beer.
Portion temperature
Crafts are different from beer from commercial factory: although they still need to be stored in the refrigerator for the life of the best products, they must often be presented at a slightly warmer temperature to achieve the best taste experience. The temperature is close to the temperature of the taste mask and create a feeling of cold and tasteless. The recommended temperature of the presentation for craft beer can range from 40 degrees to as high as 55 degrees, depending on the force of the beer.
Understanding of food pairs and beer
Baha -beer restaurants that are knowledgeable must be able to recommend beer not only based on customer taste preferences but also to optimal couples with food, from pizza toppings to appetizers such as shellfish or birds of games. For example, the best "Dark Danik" beer group completes grilled vegetables such as mushrooms and onions, while shells with "fruit and spicy" beer groups, and classic cheese pizza matches "clean and crispy" beer.
If you're looking for a delicious and authentic American dining experience, look no further than Fielding's Wood Grill. Our american restaurant offers a range of classic American dishes, from burgers and fries to BBQ ribs and chicken. Plus, we have a wide selection of craft beers and specialty cocktails to complete your meal. So come on over to Fielding's Wood Grill and enjoy a true taste of America!
