Servicelifecycle management application is an integrated service management strategythat deals with the entire lifecycle of a service, from initial configurationto end-of-life (EOL) deployment. A service can be an individual application, agroup of applications, or an entire network. In simple terms, Service LifecycleManagement (SLM) aims to ensure that services are provisioned as and whenneeded, and that they are properly deployed in the most cost-effective way.Service level maintenance is a critical service life-cycle management process,which ensures that all service levels of a system are functioning correctly andsmoothly at all times. It is also considered to be an essential aspect ofenterprise resource planning.
Servicelifecycle management applicationhas several capabilities that make it ideal for service lifecycle management.SLM software helps you to detect problematic parts of your service quickly andeasily identify what actions need to be taken. For instance, according to somestudies, up to 80 percent of service costs are spent on detecting problems inthe first 60 minutes of a problem instead of fixing them when they arediscovered. Thus, SLM software is designed to alert system administrators aboutpotential problems before these problems grow into bigger problems that couldtake a lot of time and money to solve. First-time fixes may not be successfuland downtime could be significantly increased if the problem cannot be resolvedwithin the first hour of discovery.
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