XclusiveDesk Interactive Voice Response (IVR) is a technology that automates interactions with telephone callers, gathers information and routes calls to the appropriate recipient.
XclusiveDesk Interactive Voice Response (IVR) is a technology that automates interactions with telephone callers, gathers information and routes calls to the appropriate recipient. Our IVR system consists of telephony equipment, software applications, a database and a supporting infrastructure with Inbound & Outbound.
