QuickBooks multi-user collaborative work sometimes becomes challenging due to company file hosting. Accounting Error Solution has a fix for QuickBooks multi user problems. You can try the DIY steps or contact the QuickBooks services team.
QuickBooks Multi-User Problems—A Quick & Easy Fix
QuickBooks services have the best ability to help resolve QuickBooks issues. But, you can try to resolve QuickBooks multi user problems. Simply follow these steps:
1. Change The File Hosting System
Set local hosting for the company file:
A) In QuickBooks, tap F2 to view the product info section.
B) Local Server Information must show a preference for Local Files.
2. Finding A Hidden QuickBooks File
Now, restart the QuickBooks Database Server Manager application. Then complete these steps:
A) Using the Windows Start menu icon access the Start Menu.
B) Search for Services.msc.
C) Open My Computer and tap on Organize.
D) Select Folder Options and then click on View and choose Show Hidden Files.
You have now completed the second phase of fixing QuickBooks multi user problems. Note that you can also contact the QuickBooks services.
3. Remove The .ND File
Restart the server that hosts company files. Now erase the .ND file by following these steps:
A) Search the .ND file in PC.
B) Go to the folder where the file is present.
C) Select and delete the file.
D) To recreate the .ND file, open QuickBooks Database Server Manager app.
E) Select the Scan option in the QuickBooks Database Server Manager program.
F) Select the option Add Folder and browse select the Company File Folder.
G) Set a Company File as default and click OK.
H) Tap on the Scan button to start the process for .ND file recreation. It will complete in a moment.
The file recreation task is one of the crucial steps while fixing QuickBooks multi user problems.
4. Ensure That Workstations are Not Hosting Company File
QuickBooks multi user problems mainly arise due to flawed company file hosting in the servers and nodes. Therefore, check all of the nodes or workstations and make sure that none of them are hosting any company file.
You need to ensure that the company file for collaborative work is only on the main server. If you fail this step, the issue will still persist. Contact the QuickBooks services team for expert help.
Concluding Words
QuickBooks multi user problems could be a hiccup as most companies prefer to work in multi user environments. Therefore, try these simple steps available in this guide to troubleshoot the issue. You can also give priority to QuickBooks services from Accounting Error Solution.
