How to fix “Cash App account is closed due to a violation of the terms of service”?
How to fix “Cash App account is closed due to a violation of the terms of service”?
There is a solution to reopen the account and, in this article, we will enlighten you about Cash App Account Closed Violation of Terms of Service and how to resolve it.

Cash App Account Closed

Cash App is largely in use by many people and some Cash App accounts gets ban or closed due to violation of the terms of services. Cash app is a well-established application that enables Cash App users to use different payment services. All the premium features are for the verified users of the Cash App. If Cash App detects any violation of terms or services the account will immediately be terminated.

There is a solution to reopen the account and, in this article, we will enlighten you about Cash App Account Closed Violation of Terms of Service and how to resolve it. Also, we will enlighten you in brief about Cash App Account policy and things to keep in mind.

How to resolve “Cash App account is closed due to a violation of the terms of service”?


Cash App authorities are quite stringent with their terms of service and block the account of the user who violates it. Once the id is lock, it gets quite difficult to unblock the same. Some of the reasons why Cash app closes a account are mention below:

  • Verification of Identity: With Cash App users can send $250 per week and can receive around $1000 without account verification. Cash App constantly monitors the transactions of mostly unverified accounts weather it is performing frequent transactions, Cash App takes it as a spam account. It suspends an account if accounts violates the spam rules. To overcome this issue we highly recommend you verify your account then perform the transaction.
  • Documents Verification: If users verify an account with incorrect details, Cash app immidiately closes the account. So we recommend you to provide original IDs at the time of verification of your account to avoid any account issues in future.
  • US/UK Residency: At present Cash app is available in US and UK. To utilize the services of Cash app the user has to be a citizen of either US or UK. In case the user is not a resident of either US or UK and activates the account by providing false details, in future compliance from Cash app suspends the account.
  • Scam: Cash App vigilantly trace and keeps a watch on the transaction and blocks an account if any fraudulent activity comes to notice. If Cash App finds any fraudulent activity on the account or found any user performing any fraudulent activity with another user, they will block your account. Indulging in scams or fraud is consider as a criminal activity. Cash App also closes the account, if a user tries to earn free money by installing a third-party application.
  • Minor Holders: Cash App can only be activate by users over 18 years of age and if any user found violating the policy like using from a fake ID then account will get bann or closed.
  • Login Attempts: It is common that user to forget their log-in password and try to make the log-in attempts multiple times. If the user fails to log in his account multiple times, then as a security precation accounts gets lock. So we recommend you to reset the password rather than going for multiple attempts.

How can I check if my Cash App account is closed?


Multiple errors on Cash App will close your account. Mention below are two errors that falsely show if Cash App account is close:

  • Cash App is not being able to log in to this device.
  • Cash App can’t verify your account.

To check if your account is ban or closed by cash app then check your SMS or email. The user will get a message notification from Cash App explaining the reason behind the locked account.

In case the user hasn’t got any email or SMS from the Cash App, they can reach out to the customer service agent for clarification.

What is Cash App Account policy in brief?

Cash App policy is quite inclusive and involves a bit of every piece of information. Below we will entail about Cash App Account policy in brief so that you don’t breach it. The policy includes:

  • The user has to be a U.S. resident.
  • The user has to be 18 years of age or more.
  • Cash App will verify the user identity and for that, they have to provide Cash App with some information while they send their account balance to another Cash App customer.
  • Cash App might use a third party for user account verification.

How can I fix my Cash App account which is closed due to a violation of the terms of service?

There are ways mention below to fix the same:

From registered email or phone number: You can use your registered email of phone number if your account is linked to an email address or phone number. To fix your Cash App account issue follow the steps:

  • Open the Cash App application, and enter your registered email or phone number.
  • On the next page, you will get the page of OTP. Enter the OTP as received.

Customer Support: The customer support team will help you resolve the issue only if you are a resident of the US or UK, and didn’t do any scam. A customer agent will only help you if the account is lock because of an error.

How can I withdraw the money from the Closed Cash App Account?

It is not possible to withdraw the money from a locked Cash App account. User has to first unlock their cash app account and then withdraw the amount. Users can Cash Out their Cash App balance with the help of a Cash App Card. Users can also transfer their money to the bank account.

Things to keep in mind to keep your Cash App account working?

  • Do not avoid the Cash App updating notification. Every application requires updates, so keep updating the application.
  • Do not use VPN while using Cash App. Cash App can track the users who use VPN. Users can stay anonymous and should disable the VPN before accessing the Cash App application.
  • Do not send money requests to everyone, especially to unknown users. Other account users may complain on your account to suspend the same.
  • Before logging into any other device, make sure to log out from the current device. The cash app has a problem with too many multiple logins.


If you follow cautiously what is mentioned in the article then your account will never get close or banned. Even if Cash App locks the account, they will unlock it in a few hours. You’re also advised not to share your account details with anyone. We recommend users read the Cash App account policy to avoid the Cash App Account Closed Violation of Terms of Service issue.

For more information on the Cash app kindly visit Green Trust Cash Application.


Why is my Cash App account closed with money?

Cash App keeps a watch on transactions that are done using Cash App. If they observe any violation of terms, they suspend their account. The locking is temporary, the user can unlock the account with the help of the guide mentioned in this article.

Why Cash App Account Closed?

Cash App account if closed from Cash App, it is due to violation of terms. Cash App suspends the account of users if they find a breach of policy.

Will it be okay to open another Cash App Account?

If users have two contact details, such as two different phone numbers or two email addresses, they can open another Cash App account.

Can I get unbanned from Cash App?

If the Cash App account is closed, the user can reopen it by contacting the customer support team or by following the guide in this article above.

Can Cash App lock my account due to suspicious activity?

ANS: Yes, Cash App can lock your account if the transaction is found suspicious.