Top Features of a Restaurant App
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Depending on the type of restaurant app you make, its working will be different. We choose a food app since it combines all the various functions of restaurant online ordering app. Here are the features how the general functions of a restaurant app function.
· Food court
The food court feature helps restaurant owners improve their sales and increase business. It helps them manage various aspects of the restaurant like Staff management and Kitchen management.
· Ordering
There are three parts of how an order circulates in an app. The first part is the customer who interacts with the app UI and finalizes his order. The second part of the delivery app connects the user’s order to the restaurant through clouds and separate software installed in the restaurant. The final part of the ordering is sent as a notification to nearby delivery boys on a separate delivery only app who can choose to accept or reject the order. If the restaurant has its own delivery boys, they can skip the third part of the ordering cycle.
· Restaurant Finder
The restaurant finder feature works by pinpointing user location and correlating the restaurant addresses stored in their databases.
· Table Booking
There are two ways this can be addressed. Either a user can request a reservation through the app and allow the restaurant to confirm their booking or in the case of larger restaurants, a user can directly reserve a seat of their choice. In the first case, a simplistic ticket is raised whereas in the second case a virtual outline of the restaurant is shown to the user. It works similar to online theater bookings.
· Dine-in
With the Dine-in feature, you can help improve user experience by letting them read the menu, choose an ingredient, book a table, call the waiter, manage inventory, place in-app orders and make mobile payments through the app.
· Coupons and loyalty card
A customer always looks for free stuff. This appetite for the free stuff can be fulfilled by using the loyalty and rewards feature or incentivized last-minute bookings on the app. These are simple and work the same way as they work for other apps. You can periodically update offers and set conditions for user rewards apps for restaurants on the backend. Starbucks increased sales by 80 percent after introducing loyalty programs.
· Rating and reviews
It is highly relevant to look for customer feedback to improve the app for better optimization. A continuous review and rating cycles are important for any existing app. This will help you provide an improved user experience. A feedback page acts as a stimulator. Review and rating on a restaurant app is simple and straightforward. For a food app, the restaurant is registered on the app either itself or by professional critics.
· Driver Tracking
Driver tracking uses the same framework laid out for the ordering functionality. It pinpoints the location of the delivery boy and simply shows it to both the restaurant and the user.
