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POS integration with Online Ordering
POS integration with online ordering systems also helps improve customer experience. How? Now your existing customers don’t really have to wait in long queues at the restaurant. If they want to order from you, they can simply do it from their smartphone and choose between deliveries and pick them up in-store options at the checkout point.
Those who want to order-in, won’t have to waste their precious time repeating the order several times on the phone. This also reduces the risk of discrepancies in the orders placed and delivered as these kinds of errors can simply damage a restaurant’s reputation.
What more? Customer profiles can be linked in the software so you can set up rewards apps for restaurants for loyal visitors. You can also store valuable customer information so you can make personalized recommendations when they order from your restaurant. If you keep your software up to date, it also helps keep customer payment information secure.