A few things that can help to do so are to make sure the waiting area has good sitting space and a welcoming ambience. You can opt to put comfortable couches along with poufs depending on the size of the waiting area.
A Quick Styling Guide for Offices and Hotels Interior
Look for bigger-sized and vibrant seating poufs online to create lively seating. This is a great way to bring active and positive energy to the space and can be a great help to uplift the mood of the people who are waiting.https://therugrepublic.medium.com/a-quick-styling-guide-for-offices-and-hotels-interior-bdb79671ecfa