Logistics management is one of the most essential parts of any retail supply chain operation. Initially, every aspect of the logistics and supply chain management had to be done manually. But now, with the rapid progress in the field of technology and software systems, logistics technology platform have not made the task of logistics management infinitely simpler, but also more efficient and effective. The leading logistics technology platforms incorporate three technical tools that include order management systems, fulfillment execution platforms,s and logistics execution platforms.
Order Management System: The basis of eCommerce depends on the order management software system implemented by the leading logistics and retail supply chain units. An OMS bridges the gap between you and your customers by initiating an automatic process of order fulfillment the moment an item is bought on the eCommerce page and the purchase has been confirmed. Its work only ends after the successful completion of the order delivery at your customer’s location.
FulFillment Execution Platform: One of the most crucial aspects of any logistics management platform is its fulfillment execution tool. From inventory management to order picking, packing, and shipping, the FEP includes all of these operations. It also allows you to sell on multiple different channels and by selecting the best shipping, reduces the overall costs considerably. Most importantly, the FEP is responsible for ensuring that the order reaches the correct address for order fulfillment. Besides, your customers can have a better online shopping experience through their easy return and refund options.
Logistics Execution Platform: LEP or a logistics execution platform helps your company to optimize the costs linked with the logistics management of your company while at the same time, ensuring that the chosen routes and logistical processes are beneficial for you as well as your clients. Through its multi-channel communication, your buyers stay informed about the location and the stage of the order fulfillment in real-time.
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