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Pega Vs Servicenow: Complete Difference Between Two Major Tools
Pega Vs Servicenow: Complete Difference Between Two Major Tools
In this blog, we are going to discuss the most common differences between Pega Platform and ServiceNow Platform in the market. Before moving further, you can get accredited with this Pega Training certification available online so as to comprehend the application development's core principles on the Pega Platform that would assist you in improving your professional career.

Pega Training | Certification Course Online

Let's see how ServiceNow and Pega Platform stack up against one other based on customer feedback. With 204 reviews, Pega Platform has a rating of 4.2/5 stars. ServiceNow Platform, on the other hand, has a 4.0/5 star rating with 256 reviews. The score for each product is derived using real-time data from verified user reviews to assist you to choose between these two alternatives and choose which is ideal for your company’s needs. Get this ServiceNow Training course designed by professional experts which helps you in clearing the certification on Certified Implementation Specialist (CIS) for your career advanceme

ServiceNow Platform vs Pega Platform

Reviewers evaluated Pega Training In Hyderabad Platform to be the most user-friendly of the two options. Reviewers, on the other hand, said ServiceNow Platform was easier to manage and conduct business within general. Finally, reviewers agreed that the items are both simple to set up and operate.

  • ServiceNow Platform, according to reviewers, fits the demands of their business better than Pega Platform.

  • When it comes to continuous product support, reviewers believe that Pega Platform is the best option.

  • Our reviewers liked the path of ServiceNow Platform over Pega Platform in terms of feature releases and roadmaps.

Categories

Unique Categories

  • Robotic Process Automation (RPA), Business Process Management, Field Service Management, Warranty Management, Workplace Innovation Platforms, and Customer Journey Analytics are some of the categories in which Pega Platform is classified.

  • Cloud Platform as a Service (PaaS), Survey, Customer Self-Service, Test Automation, Portals, Subscription Management, Configuration Management, and Mobile Development Platforms are all categories of ServiceNow Now Platform.

 

Shared Categories

Low-Code Development Platforms include both ServiceNow Platform and Pega Platform.

Comparative Ratings

The following are the responses provided by the customers on these aspects.

Meeting the Requirements

  • Pega Platform: It was rated as 8.4/10 with 123 responses.

  • ServiceNow Platform: It was rated as 8.5/10 with 223 responses.

Usage Simplicity 

  • Pega Platform: It was rated as 8.2/10 with 124 responses.

  • ServiceNow Platform: It was rated as 7.8/10 with 222 responses.

Setup Simplicity 

  • Pega Platform: It was rated as 7.7/10 with 82 responses.

  • ServiceNow Platform: It was rated as 7.7/10 with 69 responses.

Admin Simplicity 

  • Pega Platform: It was rated as 8.0/10 with 81 responses.

  • ServiceNow Platform: It was rated as 8.2/10 with 70 responses.

Quality of Support

  • Pega Platform: It was rated as 8.2/10 with 115 responses.

  • ServiceNow Platform: It was rated as 8.3/10 with 71 responses.

The simplicity of Doing Business With

  • Pega Platform: It was rated as 8.2/10 with 75 responses.

  • ServiceNow Platform: It was rated as 8.3/10 with 71 responses.

The direction of Product (% positive)

 

  • Pega Platform: It was rated as 8.0/10 with 122 responses.