QuickBooks error 15222 is the most common payroll update error. It usually arises when the user tries to download the latest QuickBooks desktop and payroll update. The error often occurs when the digital signature feature of Internet Explorer stops working and the user can’t verify the signature. The error is not generally associated with antivirus software but can trigger if coupled with antispyware. This blog will give in-depth information on QuickBooks error 15222, its causes and solutions, so read carefully till the end.
If you are experiencing QuickBooks error 15222 and want to fix it right away, then call us on our toll-free number (+1 800-579-9430) and talk to the certified QuickBooks expert’s team
Leading causes of QuickBooks payroll error 15222
The error comes up due to the following reasons:
- You are using an old version of QuickBooks Desktop.
- Windows firewall and security settings are interfering with QuickBooks.
- Internet Explorer is not set as the default browser.
Given below are the solutions to fix the error.
Top 3 Solutions with QuickBooks Desktop error 15222
Following are the most preferred troubleshooting solutions to fix the error:
Solution 1. Try to install the digital signature certificate again
Here are the steps to install the digital signature certificate:
- Shut down QuickBooks.
- Go to C:\Program Files(x86)\Intuit\QuickBooks and search for QBW32. exe.
- Right-click the QBW32.exe file and select Properties.
- Select the Digital Signature certificate tab.
- From the list of sites, mark Intuit.Inc.
- Click Details.
- Within the Digital Signature Details window and select View Certificate.
- Choose Install Certificate.
- Keep clicking Next until Finish appears.
- Restart your system.
- Open QuickBooks.
If the solution given above didn’t work for you, move on to the next one.
You may also read QuickBooks Error Code 80070057
Solution 2. Set Internet Explorer as the default browser
Follow these steps to set Internet Explorer as the default browser:
- Close QuickBooks.
- Open Internet Explorer.
- Choose Internet Options.
- Go to the Programs tab and select Make Internet Explorer as the default browser.
- Click OK.
If the error persists, proceed to the following solution.
Solution 3. Create firewall’s exceptions
Add the domains given below to exceptions if you are using an external firewall:
- QuickBooks.com
- Intuit.com
- Qbupdate.exe.
- Payroll.com
- QBW32.exe.
We have tried our best to help you overcome QuickBooks Error 15222. We hope you find it helpful in resolving the issue. If none of the above solutions works, there might be some connectivity issues. Check your internet connection. If it is working fine and the error continues, get assistance from the QuickBooks technical support team by calling us on our helpline number +1 800-579-9430.
