Grahak Setu is a mobile app meant for consumers to use with which they can connect to manufacturers like you. To log service complaints. And track service complaints. And receive itemized estimates, GST invoices, and even make payments online. More here.So let us say, as a customer (Grahak), you own a Microwave oven from Samsung, a TV from Sony, and a Washing Machine from Bosch.
Spare parts inventory management system
You need spares and consumables for all service tickets; installation, periodic maintenance, and breakdowns/ repair. Saleswah customer service CRM helps you with spare parts inventory management in the most optimum way.Spares parts management: ensuring you provide service which is predictable, dependable, and timely.Indent for parts, approve indent from your juniors, ship parts from your stock or escalate the request. Use parts in closing tickets- track them by serial nos, as needed.Maintain history of spare parts usage by equipment and by user and flag outlying behavior.
