Right from installation to scheduling routine periodic maintenance and attending to breakdowns, Saleswah CRM software for field service management helps you with service ticket management. Ensuring you provide service which is predictable, dependable and timely.
Trigger installation tickets from shipment advise, schedule routine maintenance tickets based on rules you define, create and attend to breakdown tickets as needed.
Maintain history of equipment and sites and flag outlying behaviour.
Trigger installation tickets from shipment advise, schedule routine maintenance tickets based on rules you define, create and attend to breakdown tickets as needed.
Maintain history of equipment and sites and flag outlying behaviour.
Spare parts inventory management
You need spares and consumables for all service tickets; installation, periodic maintenance, and breakdowns/ repair. Saleswah customer service CRM helps you with spare parts inventory management in the most optimum way.
Spares parts management: ensuring you provide service which is predictable, dependable, and timely.
Indent for parts, approve indent from your juniors, ship parts from your stock or escalate the request. Use parts in closing tickets- track them by serial nos, as needed.
Maintain history of spare parts usage by equipment and by user and flag outlying behavior.
Send repair quotations with itemized prices and get faster approvals from customers.
