While all kinds of healthcare professionals are aware of the fact that patient-centered care is the answer to every challenge faced in the sector, the reality is that making a transition from the legacy system is quite challenging. But moving to Salesforce Health Cloud is definitely worth it as it aims to offer an improved patient experience with complete view of patient’s details.
Why to Consider Health Cloud Implementation
Whether it is the healthcare providers or patients, all the people related to the healthcare sector benefit from Health Cloud implementation in one way or the other.
Let’s get a little deeper and find out some prominent reasons to consider implementing Salesforce in the healthcare sector.
1. Get Complete Patient View
Health Cloud helps to deliver a personal care journey to patients. That’s possible with the easy access to the complete view of each patient for doctors and other healthcare professionals.
The patient details can be easily obtained on easy-to-read dashboards, combining data from multiple sources. It helps professionals to deliver personalized assistance thus making consumers feel more connected.
Not only this, but Salesforce also harnesses the power of integrations that enables the staff to combine data from multiple sources into dashboards to have a quick view of information from multiple channels.
2. Boost Patient Engagement
Salesforce Health Cloud helps to streamline patient-provider relationships and empowers healthcare providers to identify patient needs.
Salesforce offers an omnichannel experience for Salesforce users. This feature allows patients and members to communicate through the channels they prefer.
Ecen when patients try to reach out for help related to care, the support agents can achieve a complete view of each patient’s needs, thus providing relevant recommendation on the suitable service.
3. Integrate with the Legacy System
One of the top advantages of Salesforce is that it is highly customizable and can easily gets integrated with multiple systems. Because of this, the team doesn’t have to worry about moving to a new ERP or EHR system, instead they can integrate their currently used systems with Salesforce Health Cloud.
Salesforce Health Cloud was built with the approach that it could be integrated seamlessly with existing medical record systems. We can say that Salesforce Health Cloud does not repalce the current legacy systems, instead they simply extend the legacy systems by unifying customer data from different sources to create comprehensive patient journeys and simplify the treatment.
Move your Healthcare Operations Over to Health Cloud
From all the points above, it is quite clear that Salesforce Health Cloud can play a great role in overcoming the challenges brought by the traditional legacy systems. Plan to make your move today with the help of our certified Salesforce developers at 360 Degree Cloud and make your healthcare operations more organized and streamlined.
