It’s the beginning of March, and all eyes are on the NCAA men’s college basketball tournament and the winning bracket. An average of 10.5 million viewers tuned in to the March Madness tournament in 2019,1 making it an ideal time for brands to think about building engagement with basketball fans mobile market. In preparation for March Madness, CleverTap, a leading AI-powered customer lifecycle and user retention platform, is dishing out assists to mobile marketers to help them up their customer engagement and retention game martech news.
“There are always opportunities for building profitable, long-term relationships with customers, and March Madness is a great time for brands to engage with their users,” said Sunil Thomas, co-founder and CEO, CleverTap. “Whether in ticket sales, streaming, food delivery, travel, or legal sports betting, mobile brands have a slam dunk opportunity to build loyalty during March Madness by delighting users and providing them with unparalleled customer experiences.”
As March Madness kicks off, mobile marketers can use the upcoming games as an opportunity to reach out to customers in meaningful ways leveraging mobile-first customer engagement solutions. Supporting over 8,000 consumer brand apps around the world, CleverTap offers proven pointers for mobile marketers to engage their users during March Madness:
- Drive #Squad Engagement with Creative App Notifications: The average smartphone in the U.S. receives 45.9 push notifications every day,2 so creative and actionable push notifications are instrumental to user engagement. Today’s digital-savvy marketers need to spark those creative juices to engage users through push. Running rich push notification campaigns that include emojis, images, videos, GIFs, audio, and other interactive elements can increase open rates by 56 percent
