Len Finkle, CEO, Profisee talks about the significance of Master Data Management and a blend of different technologies for solving complex business problems
1. Tell us about your role at Profisee. How much of your typical day is involved in innovating master data management for your customers?
My time is mostly divided into three major areas. The first is Employee engagement and productivity — where the focus is on Organizational Health. The reason this is a top priority is because we believe that our team members are the foundation for accomplishing extraordinary things. When you hire extraordinary people and place them in an environment of trust and accountability, they create fanatically loyal customers and deliver the world’s greatest products.
The next, and equally important area of focus is on customer success, answering the question, “What can we do as a company to make our customers more successful?” Here, the goal is to identify how we can provide our phenomenal team the support and tools they need to help our customers be successful.
2. What are the applications or rather opportunities you seek to have with your product?
The opportunity we have is to enable all companies to reap the benefits of better data, which can come in many forms, ranging from something straightforward, like a complete, 360-degree view of their customers to harnessing the power of Artificial intelligence (AI) and Machine learning (ML). All of these get exponentially more difficult in today’s environment where companies are collecting and managing huge volumes of data, spread across disparate applications and databases.
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