MANAGEMENT OF OUTDOOR TEAM OF PLUMBERS
Scheduling the work of plumbers
Plan the schedule of the field team by distributing orders depending on the qualifications and experience of the plumbers.
Use the scheduler in FieldComplete https://fieldcomplete.com/industries/plumbing-software to find free slots in your schedule to complete urgent orders or assign a task to another plumber in case of force majeure.
Assign tasks with a detailed description, client address and documentation. Task information is displayed in the plumber's mobile app. And he learns about changes in the schedule through push notifications.
Field work progress control
Increase control over the work of plumbers who spend the whole day on the road. Receive alerts when a task arrives and when it is completed. Check the result with photos and monitor customer ratings.
Eliminate the abuse of working hours and personal part-time work during the shift. View plumber locations online and check daily trips.
Compare the duration of the same tasks for different field performers and analyze how to correctly allocate resources for optimal staff management.
Monitoring for quality analytics
Receive automatic reports on the work of plumbers: check which clients the field employee visited, how much time he spent on the job and on the road. Set up reports in the program on parameters that are important for your business and receive them by email.
To monitor the workload of plumbers, use a dashboard that displays all the workflows for business management: order fulfillment statistics, mileage, employee ratings and an activity map by area.
Use with familiar tools
Expand the power of your plumbing management tools. Provide customers with high-quality field service and earn more.
Integrate FieldComplete with other programs and solutions your team already uses. Our open API makes it easy to connect tools and applications so you can use the program from day one.
Get started with FieldComplete
FieldComplete is a web interface and mobile application for managing plumbers and other field workers. The FieldComplete application provides different access rights - for the manager and the performer.
Key tasks FieldComplete can help with:
Assignment of tasks to plumbers and distribution of applications between performers.
Monitoring the workload of specialists.
Quality control of work through photo reports and evaluations from customers.
Reports on current business processes and performance monitoring.
