We are all increasingly aware of the reality that robots play a major role in our lives now. Whether it is in physical form – as a helper during surgeries – or in software, as in a chatbot, we are all surrounded by a bevy of machines that influence our li...

Although the idea of the ‘chatbot’ has been with us since the 1960s, it is only now that we have brought this idea to life. Chatbots are programs that can simulate human interactions to communicate with humans by mimicking natural human languages.

In today’s world of instant gratification, people want quick solutions and healthcare is not an exception. They do not want to wait in long queues outside the clinic or hospital and they need a platform that keeps them updated on their issues 24/7.