Best Grocery App Development Company
New change is visible in the corporate sector thanks to the advent of technological advancements. The recent COVID-19 pandemic has acted as a catalyst in spreading this change known as on-demand services! Be it retail, healthcare, manufacturing, or logistics, every sector wants to integrate on-demand technology to enhance the shopping experience and improve customer services.
How to Boost Your Profits with grocery app development?
Since Nov 2019, the whole world is witnessing the largest pandemic of the century. All sectors and businesses are badly affected in different ways. This pandemic paved the way for new business startups with a 100% online presence. This is because the online sector has become one of the most trusted and promising industries for businesses.
And due to this, most people started preferring online grocery delivery app development. There are many profits on the grocery app. Some of them are increasing new customers, good customer relationships, increasing sales, etc. This is a bigger opportunity for supermarket owners or businesses to reach out to potential buyers and customers, and it is a growing need to make services available quickly, easily and with convenience. This is the current on-demand business all over the world.
During the pandemic, the need for online stores has increased at a massive rate, and frequently captured the general market of the customers, i.e. The Grocery Market. This market has been the target market for businesses as the people are avoiding going out of their homes and want the things to get delivered at their place only.
The only business surviving and giving earning to most of the small and marginal business families is the grocery sector. For the survival of every person, there is a constant need for groceries and essential items. Due to the pandemic, there is a sudden boost in the demand for online or contactless grocery supply businesses or apps. The grocery sector is playing a remarkable role by making everything possible in digital and directing people to avoid stepping out in public places. By adding new rewarding offers, the grocery business is trying to find out more new methods to make online shopping fun. Daily, many new online grocery apps like Amazon, Grofers, Instacart, and Walmart Big Basket are popping up.
Benefits to App-based Grocery stores:
In the era of the pandemic, with 5G-enabled technology, it has become crucial for e-commerce stores to invest in grocery mobile app development solutions to deliver convenience to the users of buying products without leaving the comfort of their homes.
According to the survey, a smartphone user spends 90% of their internet time on mobile applications and the increasing number of mobile apps in the App store has led to the rise in time spent on mobile apps. In addition to this, mobile apps can help users stay connected with your brand. Thus, grocery mobile app development has to focus on launching a mobile app for both leading devices, including Android and iOS.
The major benefits of developing a grocery app for your business are:
● 24x7 Availability: A mobile application makes your grocery brand available 24x7 and allows users to shop anytime, anywhere, from across the globe.
● Loyalty, Reward Points, Free membership, and Discounts: The most affectionate feature for the customer is to get good deals, best offers, and discounts which they usually don’t get on the physical store.
● More Choices and Comparisons: Grocery apps are efficient as they offer more choices of items to users and also offer features to compare multiple items in a single view. This helps customers to analyze the items based on rates and quality and then put an order to purchase
● Better customer relationship: Apps enable the business to understand customers’ feedback, rating, and review that indeed helps in improving the services.
● Online Order Tracking: Gives more confidence to customers and also develops faith when grocery items are delivered within the stipulated timeframe.
● Payment Convenience: The simple payment option adds the flexibility of choosing between multiple payment options like cards, net banking, UPI, QR, and COD, etc.
The business model for Profit from Grocery App:
Regarding making money from the grocery application, you can leverage these two business models as mentioned below:
Commission Fee: This monetizing model involves implementing different charges based on goods. The commission fees also depend upon which product is trending and is in high demand.
Service Charge: The online stores are generating revenue from the grocery app by charging nominal service fees for delivery below orders of X amount, making payment by Y method, etc.
Behavior Tracking
Behavior tracking means tracking user response instances to deliver a better user experience. This gives users ease and lets them go to the instances which are such as what items the user last ordered, most searched items, shopping timing, shopping pattern of the user. ... if you are in Italy, then the app will recommend opting for Italian food items such as Pasta, Lasagne, etc. In this way, the user is attracted to their tracking of the behavior which leads them to get magnetized with such implications.
Real-time Analytics
Real-time analytics is the data analysis; as soon as the data gets available it helps you to monitor the activity of users, detect frauds, save costs, and increase the conversion rate and profits.
Loyalty Programs
A loyalty program is a marketing strategy designed to encourage customers to continue to shop at or use the services of a business associated with the loyalty programs, helping businesses to stay consistently engaged with the customers, which helps boost brand loyalty. There are several programs like Redeemable Coins, Vouchers, Memberships, physical gifts, or gift cards, non-tangible rewards, etc.
In-App Calling (Consumer and Store Owner + Delivery Boy)
It is one of the significant features among all the models as there should be a feature of calling the delivery boy by both consumer and store owner within the app, just like in Uber, OLA, and others.
In-App Chatting (Consumer and Store Owner + Delivery Boy)
This is similar to in-app calling, in which there was a call feature; there should be a chat feature by which the delivery boy can communicate with both the customer and store owner.
Number Masking
Phone number masking is a technology used to secure the customer’s privacy by connecting them with the delivery boy without exposing their real phone numbers.
In-App Navigation
In-app navigation, especially through Google Maps, helps the user to track his/her location quite easily for the delivery address and also helps the delivery boy to locate the destination.
Reviews & Ratings
Reviews & ratings help the business to know the customer's feedback and also help the other customers to know the services of a store by its ratings.
Reordering
If a customer wants to do the same order numerous times, then by re-ordering functionality, he/she can do the same order without the hassle of adding items again & again.
CRM Integration
Customer Relationship Management allows the customers to get in connect directly. This integration can benefit your business by helping you centralize, optimize, and streamline your communication with customers and get a better knowledge of customers, increase segmentation and customer retention, and many other benefits.
ERP Integration
Enterprise Resource Planning will plan for the best resources required for the sake of business growth and allow them to integrate with higher and compatible planning. As your business grows larger, it becomes harder to manage all aspects of it properly. ERP integration helps you to streamline all your business processes and to monitor them.
Business Intelligence
Business Intelligence helps business owners to make better-informed decisions backed up with accurate data. It can include Artificial Intelligence or some other planning like processed planning in which there should be the strategic performance of the app. It will ultimately help them spot new business opportunities, cut costs, or identify inefficient processes that need reengineering.
Custom Dashboards
Custom Dashboards provide a central location for every entity in your business to access, interact with and analyze up-to-date information so they can make smarter, data-driven decisions. This will enable users to display a specific set of data points and metrics on one screen.
Visual Search
When the user is unable to identify a real product but wants to purchase from your app, then AI-based visual search helps with this. Visual search uses real-world images (screenshots, Internet images, or photographs) as the stimuli for online searches and gives desired results.
Voice Assistance
Voice Assistance or voice search gives the user flexibility to do shopping on just voice commands while doing other tasks simultaneously. In this way, users find ease and comfort in shopping for any product.
Conclusion
There should be some unique ways to attract customers, and online grocery delivery systems and grocery apps are growing rapidly regarding popularity and revenue generation. With the advancement of technology, there should be changes in the trends of development and should exercise the new and different features which can lead to the growth and profitability of the business.
So, to boost your profits, it takes time for every grocery app development to have a mobile app to add new customers and retain existing online and offline customer bases. In a nutshell, more customers means more business, which means more profit..
