Global retail eCommerce growth sales have increased 27.6% during 2020. As per reports, eCommerce will account for more than $6.5 trillion in sales. This is 22% of all global retail sales.
This growth also means rising challenges to thrive, especially when you are just starting out. There is an increase in competition, challenges in delivering personalized experiences, enhancing customer engagement, achieving customer satisfaction and loyalty, and so on.
Small businesses can leverage mobile apps to achieve numerous benefits. Having a mobile app can help build a strong brand and get a competitive edge.
Apps help online businesses secure a strong digital presence, reach a wider audience, and get a competitive edge. If you are considering building an app for your business, this is the right time to do so. You can hire eCommerce app developer who will do all the heavy lifting of building a scratch.
Reach a Greater Level of Customer Engagement
Customer engagement plays a crucial role in generating revenue and boosting customer loyalty. Mobile apps equip you with various features that help in enhancing user engagement.
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Orignal Source: How To Benefit Your Small Ecommerce Business With Mobile Apps
