Know How to Hire the Best Security Guard Company
Whether it’s a residential property or a commercial one; safety comes as a priority concern in both the scenarios. Not only for a corporate establishment, but security is also a need in various establishments starting from educational institutions to banks, apartments to personal villas, government houses to amusement parks, etc. Moreover, security is one of the factors that we can never compromise on.
Thefts, terror attacks, burglaries, trespasses, and trespass cases rates has been rising across the globe at an alarming rate. According to a statistical data collected by a site, in 2018, burglary rate for Australia was approximately 674.9 cases per 100,000 population. This is perhaps an eye-opening fact to enhance and upgrade the security quotient of existing companies and all new ventures looking for a reliable and unassailable security guard company to handle and manage the security requirements.
Business License-
Security providing services need to have a proper license to prove that they are legal service providers. Therefore, if you are thinking of hiring the services of a company, make sure to verify if they have a business license.
- This license is very important for every business in every country; especially for security services, as every applicant’s criminal history to identity verification, fingerprint verification to business documentation authorization is done under strict vigilance.
- If you have any unlicensed security agency handling your security responsibilities, it could lead to severe consequences like insurance troubles if you ever come across any security trespass or damages.
- Besides, not only hiring an unlicensed security provider is illegal, but you must also report any such provider you come across to your local law authority.
Therefore, to check their business license and verify license validity date is a must check criterion before hiring a security agency.
Insurances-
A security agency also needs to have an insurance to operate along with the license. Insurance is important to keep yourself free from the liabilities in case any unwanted event occurs. Ask for insurance proof when you are about to select a company.
Accreditations-
As you are handing over your security responsibilities, knowing the level of their performance and ensuring their standard of professionalism is always wise. In this case, accreditations achieved by security agencies can play a vital role. The ASIAL determines the excellence of a security partner as per industry highest standards.
Ask for a Service Level Agreement (SLA)-
SLAs are elaborate documentations establishing the role and range of performance of your security partner. The uses of AI devices to video surveillance, scopes, and roles of security agent in case of an event, etc.; SLA gives an edge over security contracts and help you realize what to expect from your partner.
Investigate Reputation-
In this time when every business has a digital presence, digging into the reputation, experience, performance records and background of any security agency is not tough. Before you hire a security guard company it is important that you check out their website, go through their customer reviews and feedbacks, try to dig out negative comments if there are any. This way you can have an idea about the quality of their service.
Customer Service-
When you are relying on a partner for security, it is important to have an elaborate customer support system. The company must have a pretty strong team of guards to offer replacements in case a guard falls sick. They must also offer immediate responses to alarming or doubtful captures of events in the surveillance cameras and have a wide network of security management system to tackle such high-risk situations. Besides, there must be a dedicated customer management personal to deal with all your requirements, and queries responsively.
In a nutshell, while looking for a security guard company, try small companies with high end experiences; companies using technologically advancement security management systems and gadgets, security arms for guard patrols, to intensify your security.
