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Download Microsoft Dynamics 365: Core Finance and Operations Exam Dumps
NEW QUESTION 49
You are a Dynamics 365 Finance system administrator.
Data must be filtered based on given criteria to help users quickly reduce the number of records.
You need to identify the appropriate syntax to solve user requirements.
Which query filter syntax should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/get-started/advanced-filtering-query-option
NEW QUESTION 50
A company uses May 1 as the start of its fiscal year.
The company's management needs to define fiscal calendars and date intervals for financial activities and financial reporting.
You need to set up fiscal calendars and date intervals and understand how they are used in financial accounting.
Which of the following attributes or purposes does each of the data configurations have? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/financials/budgeting/fiscal-calendars-fiscal-years-periods
NEW QUESTION 51
SIMULATION
You are a functional consultant for Contoso Entertainment System USA (USMF).
You need to create a new workspace named Contoso Invoice that will display a list of all the open customer invoices.
To complete this task, sign in to the Dynamics 365 portal.
- A. * When you log in to Dynamics, you should see your workspaces page. Right-click in a blank area of the page and select Personalize TilePageContainer.
* Click Add a workspace
* Right-click on the new workspace and select Personalize < new workspace name>.
* Name the workspace to Contoso Invoice.
* Navigate to the Customer Invoices page.
* Filter the page to display only open invoices.
* Click on ... > Options.
* Click on Add to workspace and select the Contoso Invoice workspace from the drop-down list.
* In the Properties drop-down list, select List then click Configure.
* Give the list a name such as Open Customer Invoices then click OK. - B. * When you log in to Dynamics, you should see your workspaces page. Right-click in a blank area of the page and select Personalize TilePageContainer.
* Click Add a workspace
* Right-click on the new workspace and select Personalize < new workspace name>.
* Name the workspace to Contoso Invoice.
* Click on Add to workspace and select the Contoso Invoice workspace from the drop-down list.
* In the Properties drop-down list, select List then click Configure.
* Give the list a name such as Open Customer Invoices then click OK.
Answer: A
NEW QUESTION 52
You need to resolve the contact reassignment issue. What should you search by?
- A. contact address in the global address book
- B. user ID in the global address book
- C. email in the customer and vendor master
- D. email address in the person search report
- E. name in the customer master
Answer: E
Explanation:
Topic 1, Relecloud
Background
Relecloud is a cloud point of sale (POS) software company specializing in direct to consumer food stands. They have multiple business units using their new Dynamics 365 Finance and Operations implementation including customer-facing representatives for account management, technical support, customer service, and finance. There are two legal entities, one for operations and one for financials. Customers pay for the Relecloud POS software monthly and everything is deployed in the cloud. The Dynamics instance URL is https//relecloud prod operations.dynamics.com.
Munson's Pickles and Preserves Farm is a company that uses Relecoud's cloud POS software to sell their produce in farmers markets. Munson's was one of Relecloud's first customers, and Relecloud stocks their employee lunchroom with Munson's products. Munson's has also been subcontracting their employees to Relecloud to help functionally build a best-in-breed solution. Munson's employees assume multiple organizational positions. Each employee has only a single email address by which people can contact them.
Current environment: System and IT
Dynamics 365 for Finance and Operations was recently updated.
All recurring batch jobs in the system were removed and recreated.
The alert notification batch processing was recently changed from every 10 minutes to once every two hours.
Real-time reporting of the information is not needed.
Current environment: Customer Service
Customer credit requests are entered through the customer service team.
All requests must contain a date, time, reason for request, and customer service notes on initial recommendations for credit action.
Customers have multiple points of contact who can enter support tickets to the Relecoud portal.
Tickets are automatically generated in the support team's third-party system when they are created by support technicians.
The Dynamics 365 email client mail is used to correspond with customers.
Current environment: Technical Support/IT
The technical support team gets involved when technical issues arise with the Relecloud software. Service tickets are entered and get escalated to the team, depending on the issue.
Microsoft Flow is used for automating different workstreams.
Workflows are not configured for the technical support request flows in Dynamics 365 Finance and Operations.
Management and history of technical support tickets are handled in a third-party issue management solution.
The technical service team manages issues related to the Relecloud POS as well as the Dynamics 365 application.
Current environment: Account Representatives
Each customer is assigned a single account representative.
Account representatives use multiple devices.
Only account representatives have the ability to approve credits.
All email to customers come through their own Outlook instance.
Current environment: Finance
Customers do not have invoice accounts.
Only finance resources have the ability to enter credits.
Credits can be entered by any of the four finance resources assigned the Credits and Refunds security role.
If the request has not been updated in four days, the request is escalated to the Controller. The account representative must be alerted when this occurs.
Requirements: Technical support/IT
Support technicians must use Microsoft's existing knowledge base to resolve open issues.
If an issue exists, support technicians must report the status of the issue on a weekly basis.
If there is no existing support request, support technicians must create one for Microsoft evaluation.
All software must be installed centrally when possible.
The Dynamics 365 Finance and Operations production environment must have an update cadence of every second Saturday from 4-7 A.M. EST.
Updates must be tested in separate environment.
Requirements: Account representatives
Account representatives must be able to see only the relevant customer fields and records automatically from their dashboard.
Account representatives must be able to export the list of customers to Microsoft Excel.
Account representatives must be able to navigate to the customer master record for any editing or record entry tasks.
The forms must be relevant based on each account representative's needs.
Account representatives need a centralized location to see multiple data components.
Account representatives require an offline list of their current customers in Excel with only the fields they need.
The IT Director must reassign all instances of an account representative's customer contacts if the representative leaves the company.
An alert must be sent automatically to an account representative when a credit is issued or any data is changed on a customer's record.
Requirements: Financials
Any refund must be printed as a physical check.
All printers must be exclusive to the financial legal entity.
opicIssues
Typing 'pickle' in the search box yields no returned results for the account representative.
After the latest update, an account representative reports that he is no longer receiving alert notifications when a customer's contact is changed.
An account representative has recently resigned.
NEW QUESTION 53
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