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When your Cash App account is locked you will receive a notification within 24 to 48 hours confirming that Cash App has completed their investigation and unlocked their account. When you will get this notification you can login with your account using credentials.
Read about: Cash App Closed my Account
The cash app is a leading application used in the United States for transferring money. Users can make an instant transfer of money to anyone just through their contact number. Additionally, you can also use an email address or #cashtag to transfer funds. But using contact numbers is comparatively more convenient for most users. Apart from the seamless facility, people also face multiple issues with their cash app account. The major issue that we all faced with our account is the locked account issue. If your account has been locked and thinking how can I recover my cash app account then you are at the correct place. In this blog, you will get all the necessary information for cash app account recovery. We will discuss the reasons for a locked account.
The main reason for a locked cash app account is doing an unethical activity. Many times, we make such transactions that are restricted to the cash app. It may be knowingly or unknowingly but it will directly impact the credibility of the account. Making a prohibited transaction is completely against cash app policies. The cash app sternly looks at all these illegal activities and immediately blocks the account. If you have made such a transaction from your account then sooner or later your account will be locked.
Apart from this, the cash app will also suspend the usability of a merchant account, if they hold the funds of customers for more than 30 days.
Entering a wrong password multiple times can also be the reason for a locked account. Although this was temporary and you need to verify your identity on cash app to re-access your account.
All of the above reasons are unintentional. But sometimes customers themself ask to lock their accounts to freeze further transactions. This situation arises when someone hacked their case app account. Blocking is the basic and immediate action that a user can take at that instance. Moreover, the cash app also keeps monitoring all the transactions and activities happening on the application. If they find something out of the box or against the policies then they have entire right to lock that account.