The IT service management sector, although hugely lucrative, is also a difficult field to penetrate. Leading certification courses from top institutes go a long way to provide you with a professional advantage in this sector. The ISO 20000 lead auditor course is one of the best certification programs you can go for. Let us know more about this training course and how it can benefit you in the long run.
What Is ISO/IEC 20000?
To begin with, ISO stands for the International Organization for Standardization while IEC stands for the International Electrotechnical Commission. ISO/IEC 20000 is the international standard for Information Technology Service Management (ITSM) published by the ISO and IEC. It prescribes an integrated set of management rules for ensuring the effective delivery of services to businesses. It facilitates maintaining a stable IT service infrastructure and improves its efficiency. It helps achieve global standards, builds credibility, reduces ITSM response time, etc.
For organizations and companies, ISO 20000 certification makes them more reliable, trustworthy, and efficient. On the other hand, for individuals, numerous certifications are available to validate their knowledge and expertise in ITSM - with lead auditor certification being one the best known.
ISO 20000 Lead Auditor Course: What Could You Expect To Learn?
The ISO 20000 lead auditor training course will help you understand the guidelines to assess and improve the ITSM processes of an organization. It seeks to familiarize you with the basic concepts of ITSM and auditing. It enables you to develop the required expertise to conduct a Service Management Audit (SMS) according to the principles and techniques of ITSM.
After completing the training program, you would be able to formulate, analyze and implement the standard guidelines of ITSM. You would develop a comprehensive understanding of the organizational context, leadership, planning, performance evaluation, improvement, etc. Although there are no prerequisites to this course, it is most suitable for project managers, IT managers, database administrators, quality controllers, IT consultants, etc.
Lead Auditor Certification Course: The Myriad Benefits
- The ISO 20000 lead auditor training will help you interpret the requirements of ISO 20000 and master the best practice management processes.
- It will help you to acquire the competencies of an auditor who is well-adept at planning, drafting, leading, and conducting an audit according to ISO 20000 guidelines.
- It aids in building a culture of continuous improvement in IT Management Services, building trust amongst clients.
- You would develop an in-depth understanding of ITSM, its implementation, and its guidelines. It arms you with the ability to formulate and implement the ITSM structure of any organization.
- Your enhanced expertise in ITSM will help you in gaining a professional advantage. The certification will boost your resume, making you eligible for higher designated jobs in the IT sector.
The Bottom Line
Therefore, the ISO 20000 lead auditor course will enable you to acquire the necessary skill sets to conduct ITSM audits effectively. It will provide you with a significant career boost that keeps you ahead of your peers. You will get all the necessary details about the enrollment process online. Wait no more and apply to the lead auditor course immediately.
