How to improve communication between management and employees
Instead of forcing interaction, you can improve it! Even though the internet is filled with superficial and vague advice on how to be a better communicator, these tips will help you succeed in your mission! So, if you want to improve the communication between management and employees, try improving these aspects of professional relationships.
1. Organize weekly meetings
To create and nurture the environment in which communication and openness are encouraged, you need to have a team that has the same values and goals. One of the main values each team should nurture is communication. To achieve that, you need to create an atmosphere in which employees and managers are comfortable communicating and sharing their thoughts. Therefore, organizing weekly meetings can be just the tool you need.
Weekly meetings may sound like formal gatherings. However, to truly improve the communication, make them as informal as possible. Organize lunch breaks together each Friday and in a casual and informal environment discuss challenges, projects, and questions both sides have.
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2. Hold 1:1
You're probably aware that different people, personalities, and preferences exist. Not everyone is comfortable with sharing their struggles in the group setting. No matter how hard you try to create an accepting atmosphere, some individuals might still stay in the background. So, to ensure each team member has an equal chance to speak up, hold regular one-on-one meetings.
One-on-one meetings provide each employee with a chance to say what might be bothering them. This is an ideal opportunity for a more intimate and personal conversation. Some managers may experience blockages when employees have nothing to discuss. However, the realization that everything is okay for now can be beneficial in the professional relationship for both employees and managers.
3. Actively listen
One of the many reasons why communication between managers and employees is like a rocky road is because both sides lack understanding from time to time. This happens because rarely does anyone practise active listening. But what is active listening?
Active listening is being able to truly understand the other side and empathize with what they are saying. How can you do so? Engage in the conversation and focus on the other person. Try to reflect and ask questions as much as possible. Also, don't neglect to provide emotional support, or any other form of support when necessary. Being there for a colleague truly improves communication and relationships.
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4. Plan team buildings and bonding
One of the greatest ways for employees to build professional relationships and bonds is to organize out of the office events and gatherings. We can all agree that 8 hours of work can be emotionally, mentally, and physically draining. Therefore, such events can help everyone get out of the rut and relax after the long week of work.
During team building, employees and managers can get together and form teams to participate in various activities. This will help them get to know each other better, as well as build stronger relationships. It's nice to break out of the hierarchy from time to time and simply have fun as human beings!
5. Implement technology
In the modern world, numerous tools are created to make workplace communication simpler. Whether you've opted for an intranet, software, messaging app, or something else, technology can go the long way when it comes to improving the communication between the employees and managers. However, personal preferences play a large role here.
Some people prefer chats, while others like to keep it formal and only stay in touch with colleagues during collaboration. Luckily, software that enables both exists. You can find out more here about such tools that will boost communication and engagement in your workplace. This makes work more enjoyable for both employees and managers!
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6. Provide constructive feedback
Did you know that one of the main reasons why communication issues occur is due to the uncertainty and lack of information? Employees, and even most managers, are unsure how well they are performing, which leads to weaker internal communication. All of that could be avoided by asking for and giving feedback! This goes for both sides!
Whether you notice that employees are extraordinary, or their results aren't up to your expectations, always give them feedback. Constructive feedback is aimed towards actions and behaviour, not their personality. So, be clear and concise with direct input about their work. Ensure you've chosen the right time for feedback and always make it as personal and private as possible!
Final thoughts
As you can see, communication between employees and managers doesn't have to be your nightmare. Remember, employees and managers, are playing on the same side! So, indulge in constructive communication to build professional relationships that will last.
