Web Real-Time Communication Market
The market is divided into BFSI, healthcare, manufacturing, IT and telecom, retail, transportation, and others based on the end-user. The IT and telecom industry held the largest Web Real-Time Communication market share in 2019. The use of mobile devices, multimedia content, clickstream data, and smartphones has dramatically expanded, which has led to a rise in the demand for WebRTC in this industry. WebRTC helps the telecom sector increase customer acquisition, improve customer service, reduce operational costs, manage customer segmentation and marketing campaigns, and increase customer lifetime value.
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