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Your computer is likely freezing because of malware, corrupted system files, or outdated drivers. If you have tried all the troubleshooting methods and the problem persists, it is worth updating your device drivers.
Computers that freeze or hang randomly can be caused by overheating, diver corruption or errors, virus /malware infection, outdated Windows system, software issues, hard disk issues, and lack of memory. office.com/setup product key