HEALTHCARE INCIDENT MANAGEMENT & RISK ANALYTICS MODULE
HealthcareSoftware Solutions
Technological advancements have allowed us to gather, process, and applyinformation faster than ever before. The development of advanced healthcaresoftware solutions has allowed the industry to turn spreadsheets and raw datainto actionable information that has not only benefitted the organizations, butthe patients as well. These software solutions are utilized by both small andlarge healthcare providers streamlining incident reports, patient feedback,infection surveillance, and claims management. Technology has only recentlyallowed the secure sharing of this data to improve processes, so one canunderstand how these efficiency improvements may have taken until now toidentify!
Incident Reporting
Reporting incidents in the healthcare industry is extremelyimportant. Advanced software solutions have created an environment where it ismuch easier to both enter and mange incident reporting. Being able to updatethis in real-time allows for better communication flow across departments andlocations. It also allows healthcare organizations to find trends in thereporting and quickly find solutions.
Patient Feedback
Healthcare software solutions have also allowed the industryto improve patient satisfaction on every level. Similar to reporting, you canbetter track and manage patient feedback ensuring your patients (clients) arehappy with your level of service. Guaranteeing that all patient feedback iskept in a central location across the entire organization is very important asit provides an overall picture of what areas need attention. Streamliningpatient feedback is not only important to ensuring customer satisfaction butalso to help the organizations avoid potentially costly claims.
Infection Surveillance
Hospital-acquired infections (HAI) are a serious problemthat affects many patients throughout the United Sates. Although hospitals andhealthcare organizations are clearly purposed to protect and take care of theirpatients, whenever you get that many sick people in the same building there isalways a risk of infections spreading. Advanced software solutions help theseorganizations detect and communicate the spread of infections and minimizeharm.
Claims Management
Utilizing advanced software solutions will streamline incidentreporting, patient feedback, and infection surveillance which should in turnreduce the amount of liability claims; however every healthcare organizationwill have claims that they must process and resolve in a timely fashion. Theability to track these claims step by step not only helps avoid errors, butalso standardizes the claims process. Many of the software solutions offerseveral time-saving tools such as daily email reminders, saving important filesto a central location, as well as providing a user-friendly interface to searchthe system for previous claims (if you wanted to see a similar claim). RedwertGrouphelps organizations implementhealthcare software solutions.
